i3 Business Solutions is a trusted IT and cybersecurity service provider in Grand Rapids, MI.

I am a clinic manager at Retina Specialists of Michigan and we have been partnered with i3 for a good 8 years now.
They have been really integral with helping us transition to the next phase of healthcare. As you may know, healthcare is changing all the time and we have had to really transition ...Read More

i3 Business Solutions has always given an experience that has exceeded plain customer service by taking it to more of a personal level. To me that is the most important part of our business relationship. They truly want our experience to be positive and to solve the problem. No company is 100% perfect. ...Read More

Recently, we moved to our new facility. i3’s technical team was flawless. Even though I did worry about the details, I really didn’t have to. It was covered by Team i3.

I have worked with i3 for so long that I feel spoiled because we can be certain that they’ll follow up on all concerns. ...Read More

I am very satisfied with i3 and say, ‘Keep up the good work.’  I did ask Mike the question recently, ‘Does Brian A. ever get flustered?’

Mike replied, ‘No, he’s pretty level, steady, not too excitable.’

I then replied, ‘You know who he reminds me of?  Who’s ...Read More

In 2009, our medical practice had one physician and basic IT needs.  We were frustrated with the service we had.  i3 came to the rescue and helped us navigate through the process of setting up our office functions and integrating our complicated machines. In 2015, our medical practice of 4 physicians ...Read More

I’ve been very impressed with the Support Center as a whole. Tickets are handled very well and I’ve had no issues. Everyone is helpful, but David and Greg are great. It’s nice knowing that they have my back and are available to help.

i3 Business Solutions consistently proves itself to be the right partner. They’ve been very responsive and very helpful. They give us quick turn around on quotes and competitive pricing, and they definitely follow through on issues. They have a very knowledgeable staff.

It’s given us ...Read More

For over a decade, i3 has been a trusted advisor, partner, provider and extension of the B-Y Team. i3 is the Swiss Army knife of IT business solution providers.