Do you rememberchatapps11 AIM? Or perhaps Yahoo Messenger? Facebook chat? All three forms of instant messaging are still very prevalent today. Especially in regards to communicating within a business. Businesses are seeing the need to add instant messaging to their daily communication because it provides an efficient way to communicate and collaborate with fellow coworkers. But with so many varieties of real-time messaging, how do you select the right one? Mike Ritsema, i3’s company president and partner, provides the need-to-know details from a recent Wall Street Journal article that shed some light on selecting the right instant messaging for businesses. You can read Mike’s article about the four guidelines to selecting the best fit at the Grand Rapid’s Business Journal’s Technology Blog. We even added a bonus fifth guideline for you.

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