21st Century Computers and Silver Lake Resources merge to form i3 Business Solutions
- Testimonials
- Case Studies
“Working with Alec was amazing. He was super patient with all the employees and was able to get everyone setup with MFA. Major Kudos to the work that he did!”
Jessie Blodgett Office/Project Manager The Timothy Group
- Managed IT Services
- Co-managed IT Services
- Cloud Services
- EDR/Managed Security Services
I3 Business Solutions has been perfecting managed services and professional IT consulting as a vendor-partner in Grand Rapids, for over 20 years. Our team of professionals has the experience and checklist process excellence that delivers the framework for increased productivity and the security that you need. I3 works closely with business owners and IT managers by aligning expert technicians and enterprise tools that allow our clients to focus on the workflows and applications that drive their business forward.
What We’re All About:
Accepting
Responsibility for the challenge or delivering honest and professional business results.
Applying
The latest technology with the right people and processes.
Believing
That our greatest asset is our word, displayed by our honest business and integrity.
Encouraging
The right performance driven technology professionals to realize their talents.
Giving
To and participating in charitable organizations that fit our philosophical profile.
Respecting
& developing relationsships with our team, customers, partners, and vendors.
Serving
Our customers to add definable value.
What Makes us Different
Annual strategic business reviews to make sure your IT plan stays on track.
- We’ll help you pull your business forward with technology!
- Our Virtual Chief Information Officer will tie your technology Intiatives to your business priorities.
Cloud Solutions - We’ll help pull your company to the best cloud solution.
- Microsoft 365 specialization, Integration, and implementation
Checklist process excellence
- Patching and task automation
- Consistent documentation
Advanced managed cybersecurity services
Rapid Restore incremental backup and recovery
- Offsite consistency that delivers data replication for high availability.
- Recover point and time objectuve (RPO & RTO) solutions.
Help desk support center availability from 7 AM to 6 PM daily
Our Story So Far!
Reliability R3 Managed IT Services is launched, with Help Desk and Support Center
Achieved CompTIA Security Trustmark Certificate
EPIC Award Small Business of the Year (GR Chamber of Commerce)
Microsoft Gold Certified (Cloud Service Provider)
Brian Abraham appointed as CTO and Senior Architect
Michigan 50 Companies to Watch
Acquired Computer Alliance Inc. in Livonia, MI (i3 s IBM Power Services Group)
Fortress Cybersecurity is launched (Full stack of EDR, SIEM, CMMC Framework)
Professional Organizations
- Grand Rapids Chamber of Commerce
- Grand Rapids Economic Club
- Small Business Association of Michigan Leadership Council
- International Association of Microsoft Channel Partners
- M6 Technology Peer Group
- West Michigan Peer Groups
- Cloud Services