Improve customer data collection with these tips

January 18th, 2021

As businesses continue to use more apps and tools that allow them to collect, store, and process customer information, the amount of data in their systems grows exponentially. However, not all of the collected information is important or even useful. Gathering more data requires finding a way to keep everything organized and relevant. These tips […]

5 Ways you can benefit from business dashboards

December 28th, 2020

Data dashboards have become increasingly popular for businesses over the past few years. They are a great data visualization tool that gives you an overview of how your business is performing, catering to a wide variety of users, from marketing staff to project managers. Let’s take a look at how dashboards can support your business […]

How to choose the best MSP in 2020

September 21st, 2020

Business owners are increasingly realizing the importance of adopting efficient, flexible, and cost-effective IT systems. But as customers’ expectations rise, IT becomes far too complex and demanding for businesses to manage alone. This is why many companies outsource their IT needs to a managed IT services provider (MSP). MSPs defined MSPs are companies composed of […]

Ignore these outdated disaster recovery myths

August 13th, 2020

Disaster recovery (DR) used to be an expensive solution that relied predominantly on tape backups. Today, cloud computing has dramatically changed the DR landscape, affording even small- and medium-sized businesses cheaper and more reliable DR solutions.

The importance of having a business continuity plan (BCP)

July 8th, 2020

Many small- to medium-sized business (SMB) owners never expect a major crisis to hit their company and are often caught flat-footed when it does. Such events can cause downtime, which can lead to lost revenue and reduced profits. In addition, SMBs that fail to recover quickly from disruption face the risk of losing their customers […]

How MSPs are helping businesses navigate the challenges of COVID-19

June 16th, 2020

IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual.

Why a technology business review is vital to your company’s success

February 17th, 2020

Identifying opportunities in all areas of business is vital for growth. However, one area that’s often overlooked is technology. Although it’s tempting to adopt an “if it ain’t broke, don’t fix it” attitude with IT, conducting regular technology business reviews is necessary if you want to achieve your business goals in 2020. A technology business […]

Does your company need identity and access management?

January 13th, 2020

To defend against cyberthreats, businesses often implement strong antivirus software and firewalls — but both these solutions are not enough, especially as we enter into the new decade. A cutting-edge identity and access management (IAM) solution is crucial to protecting your digital assets from hackers, rogue employees, and weak passwords.

Why the cloud is better than internal backups in 2020

December 30th, 2019

Unforeseen disasters can strike at any time, and when they do, your business could come to a grinding halt. Having a business continuity plan could prevent this from happening by securing your valuable business data at another location. But all too often, data backup can be too complicated for the average IT personnel to manage.