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Distribution
& Manufacturing
Rooted in distribution ERP software solutions, i3 has unmatched expertise when it comes to your industry
Manufacturers and distributors in the Greater Grand Rapids Area choose us for their computer network support
And here are some of the reasons why:
Our specialty is in distribution and manufacturing – Our founders, Kathy Labozzetta and Mike Ritsema, have extensive experience in distribution and manufacturing software.
We have a team of 20 techs and over 30 support employees to grow your business – Our ReliabilITy R3 service was developed utilizing our many years of expertise, ensuring consistent execution from your shop floor.
We have a $1,000 guarantee on your ERP or accounting data – Our RapidRestore R3 Backup and Disaster Recovery service and Foundation Security program will keep your data always available. Otherwise, we pay to have it recovered and pay you an additional $1,000.
We pride ourselves on our 1-hour response time – If you have a system-wide outage for any reason, an engineer will resolve it in 5 minutes or less.
Our clients benefit from our strategic business reviews – We’ll talk about IT implementations that improve your processes and mitigate risks, while being aligned with best practices.
We’ve lived and breathed distribution and manufacturing software for more than 20 years – We have what it takes to keep your production process on track and get orders out the door fast.
Whether you only need to add a “checklist
process excellence” to ensure risk and security management, or want to switch from your
existing tech provider, i3 is a good fit.
If you're looking for help with shop floor and warehouse management, bills of
materials, routing, EDI, or FedEx/UPS shipping, then you're in the right place.
Our technicians will not only handle the IT support at your organization, but they’re also comfortable taking on the demands of monitoring and managing your IT infrastructure.
i3 will make sure your production and distribution continue without interruptions.
Guilty by proven results
Hear what a few of our clients have to say about us
I am very satisfied with i3 and say, ‘Keep up the good work.’ I did ask Mike the question recently, ‘Does Brian A. ever get flustered?’
Mike replied, ‘No, he’s pretty level, steady, not too excitable.’
I then replied, ‘You know who he reminds me of? Who’s ...Read More
Cristian Vasquez
Vice President - Operations
Dienetics
i3 Business Solutions has always given an experience that has exceeded plain customer service by taking it to more of a personal level. To me that is the most important part of our business relationship. They truly want our experience to be positive and to solve the problem. No company is 100% perfect. ...Read More
Marian Coles
Sr. Director of Operations
United Methodist Foundation of Michigan
Jessie Blodgett
Office/Project Manager
The Timothy Group
I am a clinic manager at Retina Specialists of Michigan and we have been partnered with i3 for a good 8 years now.
They have been really integral with helping us transition to the next phase of healthcare. As you may know, healthcare is changing all the time and we have had to really transition ...Read More
Kyle Brandt
Clinic Manager
Retina Specialists of Michigan
Cary Anderson
Accountant
Bulman Products, Inc.
We were facing a forced, fast move, and it had to be accomplished in a timely manner. It was a smooth transition, remarkable, to say the least.
Jim Nielsen
Director of Communications
Skytron
In 2009, our medical practice had one physician and basic IT needs. We were frustrated with the service we had. i3 came to the rescue and helped us navigate through the process of setting up our office functions and integrating our complicated machines. In 2015, our medical practice of 4 physicians ...Read More
Bernie Dewey
Practice Manager
Retina Specialists of Michigan
With the help of i3 Business Solutions, it went as seamlessly as you could possibly hope for. i3 has been instrumental in the design and implementation of our IT infrastructure since the very beginning. From introducing us to corporate email to the realization of our state-of-the-art data center, ...Read More
Adam Catlin
Information Services Manager
Skytron
For over a decade, i3 has been a trusted advisor, partner, provider and extension of the B-Y Team. i3 is the Swiss Army knife of IT business solution providers.
Brian Toronyi
Information Systems Operations Manager
Behler-Young Company