Partner Letter

Somehow the Total Eclipse of America has me pondering the letter ‘E’. Jane and I took a road trip to embrace that monumental experience.

Many of you know that I have an unhealthy fixation on 3s, threes, the trifecta. You can imagine why. Well, here’s the latest eclipse inspired: E3.

At i3 we spent almost a decade on continuous process improvement around Checklist Process Excellence. In the last three (yes, 3) years we’ve worked hard on Raving Fans! client experience. We diligently work to embrace the balance of both: our clients’ raving fans experience – and – checklist process excellence.

Meanwhile, given all the distractions of life and the pursuit of happiness, we recall that we have a business to run here, payroll to make, families to support, and as technology marches on – innovation & improvements to invest in. We must execute every day to pay the bills and run the business!

Isn’t this the common journey of every business? I submit that focusing on E3 will serve your business well.

Mike Ritsema
President & Partner

Upcoming Events

David's House Ministries: Walk-A-Thon

Come for a great cause and stop by our booth to say hello!

Saturday, September 16th
9:00 AM - 1:00 PM

Frederik Meijer Gardens & Sculpture Park

Next Event

How to use your DISC profile for team success

by i3 Business Solutions & Accelerate ROI

Join i3 Business Solutions and Accelerate ROI to explore DISC: A Personality Profiling Quiz that informs you about how best you fit into your workplace.

Wed, September 20, 2017
11:30 AM – 1:30 PM EDT

i3 Business Solutions
560 5th Street Northwest
Second Floor Conference Room 200B
Grand Rapids, Michigan 49504

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