Support & Services


Managed IT services in Grand Rapids MI

   10-250 user management    Helpdesk and remote remediation
   Network monitoring and support    Ransomware and virus protection
   Architecture and network design    Data compliance and VCIO services
Down Arrow

A step above outsourced IT

Network monitoring & Cybersecurity

We're actively monitoring your network protection with dedicated security specialists. When a system fails, we're proactively responding.

Network monitoring & Cybersecurity

Help desk

Our Grand Rapids-based support center provides 24x7 support. Ongoing triage allows us to constantly remediate all levels of network support by phone, email, or chat. Our support team is readily available to escalate desktop operating systems, on-premise and virtual alters, with a wide variety of applications.

Help desk

Business continuity

Backup disaster recovery planning and accurate documentation is absolutely critical to mitigating technology risk and managing a productive business in 2020. i3's Reliability solution is the continuity that you need.

Network monitoring & Cybersecurity

Road map planning

In addition to a dedicated network administrator our Reliability clients include certified VCIO consulting services that actually deliver strategic business reviews. i3 partners to understand our clients' objectives while aligning technology with their business demands.

Help desk

Get serious with i3

1. Speak to one of our business experts
2. Schedule an on-site technology risk and security assessment
3. Review a strategic solution that's catered to your business objectives
4. Understand how our service partnership will complement your business
5. On-board and optimize. Get to know your dedicated network admin, account manager, and vCIO

Industry strengths

Real Estate






Down Arrow

Request a meeting at 616-719-4140

Learn what managed IT services can do for your business.


Call us today at 616-719-4140 or email for more information.