Distribution & Manufacturing


In the mid-1980s the IBM Corporation had trouble finding qualified technicians, profiled the right fit, and landed on those with college teaching degrees. Kathy Labozzetta parlayed her teaching degree into her job at the Grand Rapids IBM office in midrange systems. In 1992, Labozzetta left IBM to start Silverlake Resources, an IBM Business Partner delivering Daly.commerce Distribution software to that industry. The distribution consulting business grew to include MAPICS manufacturing software in the mid-1990s.

In 1990, Mike Ritsema was recruited out of the distribution industry to sell IBM midrange systems at an IBM Business Partner tightly tied to IBM. How? Find distribution companies who are looking for new DRP - Distribution Resource Planning software. Surprise! It runs on IBM mid-range hardware. After seven years in distribution, Ritsema spent 3 years working with MAPICS software helping West Michigan manufacturing firms prepare for the Y2K - Year 2000 transition.

In 2001, Ritsema along with investors bought 21st Century Computer Specialists. Ritsema and Labozzetta merged their two firms in 2004 to create i3 Business Solutions, LLC.

Today, the predominant and specialized market i3 serves with its ReliabilITy R3 managed services is manufacturing and distribution. If you're looking for help with shop floor, warehouse management, bills of material, routing, EDI, FedEx & UPS shipping, then you're in the right place.

Not only do our techs handle the technology at your firm, they're comfortable taking on the demands of your complicated technology architecture. i3 will make sure production and distribution continue uninterrupted.

Call or contact us for more information.

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