|✓ 10-250 user management||✓ Helpdesk and remote remediation|
|✓ Network monitoring and support||✓ Ransomware and virus protection|
|✓ Architecture and network design||✓ Data compliance and VCIO services|
We're actively monitoring your network protection with dedicated security specialists. When a system fails, we're proactively responding.
Our Grand Rapids-based support center provides 24x7 support. Ongoing triage allows us to constantly remediate all levels of network support by phone, email, or chat. Our support team is readily available to escalate desktop operating systems, on-premise and virtual alters, with a wide variety of applications.
Backup disaster recovery planning and accurate documentation is absolutely critical to mitigating technology risk and managing a productive business in 2020. i3's Reliability solution is the continuity that you need.
In addition to a dedicated network administrator our Reliability clients include certified VCIO consulting services that actually deliver strategic business reviews. i3 partners to understand our clients' objectives while aligning technology with their business demands.
|1.||Speak to one of our business experts|
|2.||Schedule an on-site technology risk and security assessment|
|3.||Review a strategic solution that's catered to your business objectives|
|4.||Understand how our service partnership will complement your business|
|5.||On-board and optimize. Get to know your dedicated network admin, account manager, and vCIO|
Call us today at 616-719-4140 or email firstname.lastname@example.org for more information.
i3 Business Solutions consistently proves itself to be the right partner. They’ve been very responsive and very helpful. They give us quick turn around on quotes and competitive pricing, and they definitely follow through on issues. They have a very knowledgeable staff.
It’s given us ...Read More
Grand Valley State University
Dealing with I3 has been wonderful. Phone is answered right away, all the time. No voicemail to leave a message. Problem is always assigned a ticket promptly and taken care and worked on right away. I think this was a good move.
Jodi Van Haren
Advantage Mechanical Refrigeration
I am very satisfied with i3 and say, ‘Keep up the good work.’ I did ask Mike the question recently, ‘Does Brian A. ever get flustered?’
Mike replied, ‘No, he’s pretty level, steady, not too excitable.’
I then replied, ‘You know who he reminds me of? Who’s ...Read More
Vice President - Operations
i3 Business Solutions has always given an experience that has exceeded plain customer service by taking it to more of a personal level. To me that is the most important part of our business relationship. They truly want our experience to be positive and to solve the problem. No company is 100% perfect. ...Read More
Sr. Director of Operations
United Methodist Foundation of Michigan
I am a clinic manager at Retina Specialists of Michigan and we have been partnered with i3 for a good 8 years now.
They have been really integral with helping us transition to the next phase of healthcare. As you may know, healthcare is changing all the time and we have had to really transition ...Read More
Retina Specialists of Michigan
The Timothy Group
Recently, we moved to our new facility. i3’s technical team was flawless. Even though I did worry about the details, I really didn’t have to. It was covered by Team i3.
I have worked with i3 for so long that I feel spoiled because we can be certain that they’ll follow up on all concerns. ...Read More
Vice President - Finance
As our company continues to grow and evolve, we have experienced some employee turnover. It is extremely comforting to know that I can trust i3 Business Solutions to provide a high level of ‘real time’ security, as employees are exiting the team. Equally, it’s extremely valuable to me that ...Read More
Columbo's Floors To Go, Inc.
Bulman Products, Inc.
We were facing a forced, fast move, and it had to be accomplished in a timely manner. It was a smooth transition, remarkable, to say the least.
Director of Communications
We don’t expect technology to be perfect, but it’s about getting it corrected in a timely fashion. That’s where I’ve been so impressed with i3’s ability to address any kind of issues that we have in a timely and professional manner.
The service has been fantastic - just what we ...Read More
Home Builders Association of Greater Grand Rapids
In 2009, our medical practice had one physician and basic IT needs. We were frustrated with the service we had. i3 came to the rescue and helped us navigate through the process of setting up our office functions and integrating our complicated machines. In 2015, our medical practice of 4 physicians ...Read More
Retina Specialists of Michigan
With the help of i3 Business Solutions, it went as seamlessly as you could possibly hope for. i3 has been instrumental in the design and implementation of our IT infrastructure since the very beginning. From introducing us to corporate email to the realization of our state-of-the-art data center, ...Read More
Information Services Manager
For over a decade, i3 has been a trusted advisor, partner, provider and extension of the B-Y Team. i3 is the Swiss Army knife of IT business solution providers.
Information Systems Operations Manager