Managed IT Services - Grand Rapids

We’ll worry about technology – you can focus on your business

If there’s one certainty in IT, it’s things are uncertain. When computers crash, internet goes down, or software doesn't operate, response and remediation can be critical to your operation. Consider i3 as a total care managed service provider.

ReliabilITy Managed IT Services in Grand Rapids MI

i3’s Managed IT services take computer support and network management to a higher level. With i3 ReliabilITy, we're...

  • monitoring your network in real time
  • installing updates, patching, and managing BDR plans
  • proactively managing your risk by alerting, responding, and layering security
  • aligning you to a roadmap of success, while focusing on your business objectives
  • Our fully-managed IT services suite is designed to provide you with 24/7 peace of mind, allowing you to focus on driving your business forward. We monitor your systems, apply patches, protect against viruses, ensure backups are performing properly, and more. We’ll catch (and fix) the small issues before they become larger problems – in many cases before you’re even aware that there’s an issue.

    A complete suite of fully-managed IT services

    We’re here to help you take the hassle out of IT management, so you can focus on your business. Our offerings include:

    Network monitoring & care

    We keep tabs on your network activity around the clock, and when a system or function fails, our support teams immediately jump in to investigate. Once the problem is identified, we’ll work to fix it — in many cases before you’ve even realized there’s an issue.

    Help desk

    Our Grand Rapids-based support center provides 24x7x365 support, whenever you need it. i3's certified technicians can be contacted via phone, email or web-based chat, and are readily available to provide fast, professional support for a variety of software applications.

    Business continuity

    Our data backup and continuity solution ensures that critical information is secure, backed up, and accessible whenever you need it. When it comes to a network failure or a complete disaster – you’ll never have to worry about data loss again.

    Custom project work

    We also offer a variety of custom projects designed to help optimize your IT infrastructure – including software installations, migrations, setups and configurations, and more. Whether it's a simple server installation, cloud migration, or complex engineering project, our teams can be deployed after business hours or over the weekend; eliminating downtime at your office.

Guilty by proven results

Hear what a few of our clients have to say about us