As our company continues to grow and evolve, we have experienced some employee turnover. It is extremely comforting to know that I can trust i3 Business Solutions to provide a high level of ‘real time’ security, as employees are exiting the team. Equally, it’s extremely valuable to me that adding a new user is as simple as sending a quick email to the team at i3.
Outsourcing to an IT firm was a HUGE transition for us, both financially and also in terms of how we approach technology. This was a big adjustment to wrap our minds around. The toughest challenge there was for ME, to “let go” of the management of technology. In hindsight, now that I have let go, I think there is something to be said for the TRUST that i3 was able to earn from me, throughout that process. As a result, it’s now really valuable to me that we’ve been able to move from a REACTIVE state to a PROACTIVE one.
i3 does a great job in listening to feedback from their customers. I think it’s this “people” factor that makes the difference for me. I feel a personal relationship with everyone I deal with on a regular basis, from the top down.
Columbo's Floors To Go, Inc.