About Us

i3 Business Solutions has been perfecting managed services and professional IT consulting as a vendor-partner in Grand Rapids, for over 20 years. Our team of professionals has the experience and checklist process excellence that delivers the framework for increased productivity and the security that you need. I3 works closely with business owners and IT managers by aligning expert technicians and enterprise tools that allow our clients to focus on the workflows and applications that drive their business forward.

Accepting

Responsibility for the challenge or delivering honest and professional business results.

Applying

The latest technology with the right people and processes.

Believing

That our greatest asset is our word, put forth with honesty and business integrity.

Encouraging

The right performance driven technology professionals to realize their talents.

Giving

To and participating in charitable organizations that fit our philosophical profile.

Respecting

& developing relationships with our team, customers, partners, and vendors.

Serving

Our customers to add definable value.

What Makes us Different

Annual strategic business reviews to make sure your IT plan stays on track.

We’ll help you pull your business forward with professional technology alignment!
Our vCIO's will tie your technology Initiatives to your business priorities.

Cloud Solutions - We’ll help pull your company to the best cloud solution.

Microsoft 365 specialization, Integration, and implementation

Checklist process excellence

Patching and task automation
Reliable documentation

Advanced managed cybersecurity services

Rapid Restore incremental backup and recovery

Offsite consistency that delivers data replication for high availability.
Recover point and time objective (RPO & RTO) backup solutions.

Help desk support center availability from 7 AM to 6 PM daily

2004

21st Century Computers and Silver Lake Resources merge to form i3 Business Solutions

2004

2009

Reliability R3 Managed IT Services is launched, with Help Desk and Support Center

2009

2012

Achieved CompTIA Security Trustmark Certificate

2012

2013

EPIC Award Small Business of the Year (GR Chamber of Commerce)

2013

2016

Microsoft Gold Certified (Cloud Service Provider)