Blog


Flood-proof your business technology now

May 29th, 2019

In 2018, eight hurricanes left a trail of devastation that destroyed homes and businesses. Things aren’t looking bright in 2019, as experts have warned that major hurricanes will likely occur this year, too. Businesses looking to avoid the effects of Hurricanes Harvey and Irma from years past must build a solid disaster recovery (DR) plan […]

Get ahead of cybersecurity with these basic IT terms

May 28th, 2019

If you just called a malware a “virus,” then you are definitely being left behind in digital talk. Knowing a few IT things here and there not only enables you to have some rapport with your tech-savvy colleagues, but it also helps you have a better understanding of some basic IT know-how.

Which Office 365 plan is right for you?

May 16th, 2019

Collaboration, file sharing, and data management are made easier with Office 365. You can use its apps anytime, anywhere, and on any device, but do you really need all the features of the fully fledged subscription plan, or is a smaller package a better fit for your business? We’ve provided a list of the different […]

Boost office productivity with technology

May 13th, 2019

When it comes to increasing your employees’ efficiency and productivity, technology can provide countless opportunities to streamline workflows, eliminate redundant processes, and reduce costs within your organization. If you’re looking to stay ahead of the competition, you need to ditch the traditional ways of working and follow the tips below.

Mike Ritsema’s business tips for Wednesday Wisdom

May 8th, 2019

This past week, Mike Ritsema, President of i3, featured on Small Business Association of Michigan's "Wednesday Wisdom" video series. The series is meant for small business owners to share business tips to other small businesses. Head on over to their Youtube to listen to Mike's business and technology tips from his quarter-century experience in the industry.

Alert: a new type of tech support scam

May 6th, 2019

Recently, fraud researchers have discovered a new technical support scam (TSS) campaign spreading across the Internet. This TSS campaign disguises itself as a Microsoft service site and puts users in a loop once a URL is entered!

Imagine this:

You see a URL that starts with “support.

5 Ways Office 365 migrations fail

May 3rd, 2019

Microsoft is always ensuring that their popular cloud-based productivity suite, Office 365, is constantly being improved. Because of the great applications and support offered, small- to medium-sized businesses (SMBs) are continually migrating to the platform.

Organize online sales with an OMS

May 2nd, 2019

More and more businesses today are seeking ways to run their operations optimally from top to bottom, a huge reason behind the proliferation of order management systems (OMSs). Find out if your business will benefit from one. First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The […]

Why your firm should record its calls

April 29th, 2019

Over the years, VoIP has given many companies the power to make and receive calls from any place, at any time. It allows the workforce to promptly meet client demands and boost customer satisfaction. Another feature of VoIP applications that can bring your customer service to a higher level is call recording.