Blog


A Guide to Open-source or Proprietary VoIP

March 27th, 2019
A Guide to Open-source or Proprietary VoIP

Your managed service provider (MSP) may have your IT covered. But knowing a thing or two about internet-based phones will help you understand which ones will fit your small business. What are your choices? Which one is better? Read on to learn more about Voice over Internet Protocol (VoIP) systems.

i3 Business Solutions Featured on the MSP 500 List for the Fifth Year

March 25th, 2019
i3 Business Solutions Featured on the MSP 500 List for the Fifth Year

GRAND RAPIDS, Michigan, March 19, 2019 – This year, i3 Business Solutions, a leading IT support service in Grand Rapids, is honored to be featured on the 2019 Managed Service Provider 500 List and Pioneer 250 list by Computer Reseller News. This year’s Pioneer 250 list is especially unique in that it recognizes North American MSPs that provide modern, innovative solutions to the SMB market.

How do I maximize my Microsoft Teams?

February 18th, 2019
How do I maximize my Microsoft Teams?

If you’re like most people, your chat app is limited to asking basic questions or maybe touching base with a colleague. You switch tabs to do one thing and toggle back to do another. It would be great if completing a task were just a matter of keyboard shortcuts and menu items in a single […]

Take notes the modern way with OneNote

February 8th, 2019
Take notes the modern way with OneNote

Note-taking is an essential skill for students and professionals. Whether it’s a board meeting, a conference, or a lecture, you will inevitably need to list, quote, and summarize certain points. Fortunately, you no longer have to rely on longhand to record your notes.

Protect your VoIP system from phishers

January 29th, 2019
Protect your VoIP system from phishers

Although many companies still use analog phones, a growing number of businesses now rely on VoIP (Voice over Internet Protocol), thanks to its multi-functionality. VoIP allows employees to make voice calls, conduct video conferences, and chat using an internet connection.

Simple tricks to improve your productivity

January 8th, 2019
Simple tricks to improve your productivity

When you spend more than eight hours a day staring at a computer screen, it can be easy to lose focus on important tasks. While you can access some of the most useful applications through your computer, an ever-growing number of distractions are vying for your attention.

The latest and greatest Office 365 updates

December 19th, 2018
The latest and greatest Office 365 updates

Office 365 just keeps getting better and better. Check out how these new and upcoming enhancements can improve productivity. Office Write and draw with digital ink Typing is easy on desktops and laptops, but when you’re on touch-enabled devices, keyboards are cumbersome to use, whether they are extra hardware or as space invaders on your […]

Ring in the new year with some of the best recommendations from i3

December 15th, 2018
Ring in the new year with some of the best recommendations from i3

If you’re a client, then thank you for your business!

If you’re not a client, then we’d welcome a year-end conversation around Raving Fans! service and checklist process excellence.

Either way, here are our year-end 2018 recommendations to any technology business user:

Replace 3 – 6 year old Windows 7 PCs and Laptops as they’re no longer supported January, 2020.
Educate your users to prevent phishing and spam trauma with KnowBe4.
Centralize and protect passwords with LastPass password manager to improve productivity and reduce risk.