Mike Ritsema’s business tips for Wednesday Wisdom

May 8th, 2019

This past week, Mike Ritsema, President of i3, featured on Small Business Association of Michigan's "Wednesday Wisdom" video series. The series is meant for small business owners to share business tips to other small businesses. Head on over to their Youtube to listen to Mike's business and technology tips from his quarter-century experience in the industry.

Alert: a new type of tech support scam

May 6th, 2019

Recently, fraud researchers have discovered a new technical support scam (TSS) campaign spreading across the Internet. This TSS campaign disguises itself as a Microsoft service site and puts users in a loop once a URL is entered!

Imagine this:

You see a URL that starts with “support.

Don’t judge a phishing attack by its cover

April 26th, 2019

Yesterday, Kevin Beaumont, a security architect from Liverpool, England, tweeted this:

Microsoft Forms, one of Office 365’s newer products, allows users to create surveys, polls, and quizzes. The tool itself allows better collaboration, measurements, and feedback.

“Make Your Bed” – Change the World

April 25th, 2019

A #1 New York Times Bestseller, Make Your Bed is written by a former US Navy Admiral, William H. McRaven. This is what our customer service team lead, Kathy, wrote to our i3 team earlier this week:

I don’t know about you, but beyond audio books, I like small books – less than 150 small pages that are easy reads and easy to carry around.

LastPass: How Secure Is It?

April 18th, 2019

With more than 13.5 million users from all around the world, LastPass is an extremely popular tool for storing passwords online. Last week, Forbes.com covered a story on what LastPass did when the DEA, the Drug Enforcement Administration, demanded a list of users’ logins, IP addresses, and other private information.

As March Madness Comes to an End…

April 9th, 2019

Every year I find the March Madness One Shining Moment inspirational.

I believe we all have One - 100 Shining Moments in us if we're willing to take a risk and try.

Last night, the Virginia Cavaliers defeated Texas Tech Red Raiders for their first national basketball championship.

i3 Business Solutions Featured on the MSP 500 List for the Fifth Year

March 25th, 2019

GRAND RAPIDS, Michigan, March 19, 2019 – This year, i3 Business Solutions, a leading IT support service in Grand Rapids, is honored to be featured on the 2019 Managed Service Provider 500 List and Pioneer 250 list by Computer Reseller News. This year’s Pioneer 250 list is especially unique in that it recognizes North American MSPs that provide modern, innovative solutions to the SMB market.

Ring in the new year with some of the best recommendations from i3

December 15th, 2018

If you’re a client, then thank you for your business!

If you’re not a client, then we’d welcome a year-end conversation around Raving Fans! service and checklist process excellence.

Either way, here are our year-end 2018 recommendations to any technology business user:

Replace 3 – 6 year old Windows 7 PCs and Laptops as they’re no longer supported January, 2020.
Educate your users to prevent phishing and spam trauma with KnowBe4.
Centralize and protect passwords with LastPass password manager to improve productivity and reduce risk.