5 Ways Office 365 migrations fail

May 3rd, 2019

Microsoft is always ensuring that their popular cloud-based productivity suite, Office 365, is constantly being improved. Because of the great applications and support offered, small- to medium-sized businesses (SMBs) are continually migrating to the platform.

Organize online sales with an OMS

May 2nd, 2019

More and more businesses today are seeking ways to run their operations optimally from top to bottom, a huge reason behind the proliferation of order management systems (OMSs). Find out if your business will benefit from one. First off, we need to clarify that inventory management systems (IMSs) are not the same as OMSs. The […]

Why your firm should record its calls

April 29th, 2019

Over the years, VoIP has given many companies the power to make and receive calls from any place, at any time. It allows the workforce to promptly meet client demands and boost customer satisfaction. Another feature of VoIP applications that can bring your customer service to a higher level is call recording.

9 Office 365 features you need to know about

April 26th, 2019

So you’ve been using Office 365 for your business for quite some time now. But did you know that there are a few nifty features that you can use to make work just a little bit easier? From cutting down tedious tasks to getting work done with multiple people at the same time, Office 365 […]

Don’t judge a phishing attack by its cover

April 26th, 2019

Yesterday, Kevin Beaumont, a security architect from Liverpool, England, tweeted this:

Microsoft Forms, one of Office 365’s newer products, allows users to create surveys, polls, and quizzes. The tool itself allows better collaboration, measurements, and feedback.

“Make Your Bed” – Change the World

April 25th, 2019

A #1 New York Times Bestseller, Make Your Bed is written by a former US Navy Admiral, William H. McRaven. This is what our customer service team lead, Kathy, wrote to our i3 team earlier this week:

I don’t know about you, but beyond audio books, I like small books – less than 150 small pages that are easy reads and easy to carry around.

Warning signs your computer has malware

April 24th, 2019

With the rise of eCommerce and online banking, cybercrime has evolved. Like criminals who pull smash-and-grab jobs, they go where the money is. However, unlike bank robbers, cybercriminals do their best to avoid detection by letting malware do the work for them.

Five design tips to improve your website

April 19th, 2019

It’s not enough for small businesses to have a beautiful-looking website these days. Small business owners must also adopt web design trends that not only attract more visitors but ultimately increase sales. Consider the following web design ideas to achieve just that.

LastPass: How Secure Is It?

April 18th, 2019

With more than 13.5 million users from all around the world, LastPass is an extremely popular tool for storing passwords online. Last week, covered a story on what LastPass did when the DEA, the Drug Enforcement Administration, demanded a list of users’ logins, IP addresses, and other private information.

VoIP options for SMBs

April 12th, 2019

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs.