Meet the i3 Team
The i3 Business Solutions team is comprised of business and technology professionals, led by business partners Kathy Labozzetta and Mike Ritsema. Our experts have decades of experience with enterprise-class computing and technology solutions. We know what it takes to deliver excellent customer service and support.
i3 Business Solutions built its reputation by providing technical and specialist IT services and support from a business perspective. In fact, we’ve been doing IT right for more than 20 years, as a regional IT services leader headquartered in Grand Rapids and serving customers throughout Michigan and beyond. We’re accountable for quantifying and measuring the cost savings, business productivity gains, sales or customer service improvements, and the overall return on your IT project investments.
Brian Abraham
CTO / Senior Consultant
Greg Heighton
Level 2 Support Technician / Support Center
Jennifer Reed
i3 Business Solutions
Mike Ritsema
President / Sales Team Manager
Tom Greening
Senior Account Executive / Product Sales Manager
Alex Meester
NOC Administrator / Level 1 Support Technician
Grace Shim
Marketing Specialist
Alec DeMeester
Level 1 Support Technician
Paul Flores
Level 3 Project Engineer
Brian Smith
Dispatcher / Level 1 Support Technician
Jason Rottman
Project Team Lead
Joan Walsh Duffy
Senior Account Manager
Nate Labozzetta
Product Sales Specialist
Tim Nass
Project Manager
Benny Buljko
Level 2 Support Technician
Justin Ward
vCIO
Dave Carey
Security Team Lead
Bret Holbrook
Level 3 Project Engineer
David Overweg
Level 2 Support Technician
James Lijewski
Level 3 Network Technician / Support Center Team Leader
Kathy Labozzetta
Company Partner
Morgan Ray
Level 2 Support Technician
Brian Walter
Level 2 Network Technician
Joe Luxem
Support Center Dispatcher
John Harry
Dispatcher
Ryan Malott
Technical Account Manager / Level 3 Project Engineer