The Weakest Link

July 14th, 2017

Written by Greg Heighton, i3 Business Solutions, Network Support Technician
With many of the recent high profile ransomware attacks, many companies are asking themselves about where the weakest link in their security system is. Some questions that should inevitably be asked are as follows: Do we have a firewall with properly configured rules? Do we have backups of all our critical systems? Do we have proper patching procedures in place?

One question that is often overlooked is “Does everyone in the company understand the risk of malware?” In this article from ZD Net, they explain a scenario where an employee plugged an infected USB thumb drive into a system and infected the speed camera system in Victoria Australia.

Summer is here: Help your servers beat the heat!

June 20th, 2017

Written by Jame Lijewski, Network technician & Support Center
Summer is here, and so is the heat!

Servers and other network equipment gets hot, but how hot is too hot? Those high temperatures and other environmental conditions can threaten your business productivity as much as security threats.

Raving Fans! and Checklist Process Excellence

June 7th, 2017

Written by Mike Ritsema, President & Partner

The Winner of the Customer Service Darwin Award goes to … United Airlines for bringing in security to physically drag a passenger off a plane for not complying with their bump policy.  We now know that four United employees needed seats and he was the odd man out.

Celebrating Earth Day Couldn’t be Easier in West Michigan

April 19th, 2017

Written by: Brandi Koloski
I think it is safe to say that Spring has finally sprung! It’s the time of year where everything starts to come back to life here in Michigan, and with the yearly renewal comes an attention to the health of our planet. Earth Day is just around the corner, Saturday April 22nd to be exact, and there are some exciting things happening to better our world right here in West Michigan.

Tips & Tricks: Office 365 Groups

April 14th, 2017

Written by: Brandi Koloski
What's the Scoop on Office 365 Groups?
We all have a million things going on when we are at work. It is easy to lose track of what needs to be done, what has already been done, and just the overall progress and direction of company projects.

i3 Cyber Security Essentials

April 12th, 2017


Video by: Mike Ritsema, President & Partner

As technology changes and improves, a new set of issues arise from cyberspace. Recent marches to the cloud means that Cyber Threat Vectors are changing. This means an immediate threat to your cyber wellbeing.

Office 365 Tips & Tricks

March 24th, 2017

Want to learn some Office 365 tips & tricks? Check out this video from Nick Herner!

Video by Nick Herner, Level 1 Support Technician

Nick Herner, one of i3’s Microsoft Office 365 specialists, is featured in this short but useful video with a few commonly used tips for being productive in Office 365.

Check out the video on YouTube! Looking for more help with Office 365? Contact us today!



i3 Business Solutions Recognized Again by the CRN 2017 MSP 500

March 15th, 2017

GRAND RAPIDS, MICHIGAN – March 15, 2017– i3 Business Solutions, the Grand Rapids-based technology consulting and managed services firm, announced that CRN®, a brand of The Channel Company, has named i3 Business Solutions to its 2017 Managed Service Provider (MSP) 500 list in the Pioneer 250 category.

Amazon Services to a Halt… But Why?

March 7th, 2017

Written by Benny Buljko, Network Administrator

On Tuesday, February 28th, Amazon’s AWS (Amazon Web Services) were taken offline causing millions of people to panic for over 4 hours. Since Amazon Web Services are used across several platforms worldwide, many people were affected.

i3 Business Solutions Named a Gold Partner by WatchGuard Technologies

February 21st, 2017


Mike Ritsema

i3 Business Solutions



i3 Business Solutions Named a Gold Partner By WatchGuard Technologies

WatchGuard Gold partners represent the company’s top resellers who bring the highest level of training and service to end users